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How long is turnaround?
Our turnaround varies depending on the item, please see our full overview here.
How can I contact you?
If you have any questions about your order or an order you'd like to place, you can contact us by email hello@olivellahandmade.co.uk or use the form below.
Do you ship outside the UK?
Yes - the price varies based on parcel weight & order total.
Can I track my order?
When your order is shipped, we will send you an email to confirm that it's on its way with a tracking number.
If you would to know what stage of production your order is upto please email hello@olivellahandmade.co.uk
Do you sell wholesale?
All of our Essentials range is available for wholesale, if you would like to stock our brand please email hello@olivellahandmade.co.uk or follow this link.
What payment options do you accept?
We currently accept card payment, Paypal and Clearpay.
I have signed up to your newsletter, but haven't received the discount code
It can take up to 10 minutes to receive our welcome email with the discount code. Please contact us if you still haven't received it after this timeframe.
Please note, you will not receive a discount code if you have previously signed up already.